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Leadership, Small Business Melissa Ortiz Leadership, Small Business Melissa Ortiz

Emotional Intelligence in Leadership

In the ever-evolving world of small businesses, being a great leader is about more than just crunching numbers and making tough decisions. It's also about understanding and managing emotions—both yours and those of your team. Enter Emotional Intelligence (EI), the secret sauce that can transform your leadership style from good to great.

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Retention, Employee Engagement, Leadership Melissa Ortiz Retention, Employee Engagement, Leadership Melissa Ortiz

Building a Culture of Retention: How to Keep Your Best Talent

As a leader who has navigated the highs and lows of team dynamics, I've seen firsthand how the ripple effect of losing a key player can unsettle the most stable of ships. Yet, it's through these very experiences that I've come to understand the profound impact of cultivating a culture centered on retention.

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