Being a leader isn’t just about making big decisions and calling the shots—it’s about how you connect, communicate, and inspire the people around you. Sure, technical know-how is important, but the real magic of leadership lies in your soft skills.

In the ever-evolving world of small businesses, being a great leader is about more than just crunching numbers and making tough decisions. It's also about understanding and managing emotions—both yours and those of your team. Enter Emotional Intelligence (EI), the secret sauce that can transform your leadership style from good to great.