BELAY

Enhancing Remote Work Culture with Predictive Index

Situation

BELAY, a trailblazer in virtual staffing solutions since 2010, has always been at the forefront of remote work. Known for its rigorous interview process with an acceptance rate of just over 3%, BELAY has built an exemplary culture, earning numerous accolades. However, they sought to further refine their talent acquisition and employee engagement strategies to maintain their status as a top remote workplace.

Task

The challenge was to enhance BELAY's already stringent hiring process and to transition from a basic engagement survey approach to a more sophisticated, data-driven method. The goal was to identify and replicate the unique qualities of their best employees across the team, thereby elevating their overall client experience and internal culture.

Action

Activate stepped in to assist BELAY in integrating the Predictive Index, a tool perfectly suited to identify the 'special something' in potential and current employees. Additionally, Activate helped transition BELAY from a simple survey tool to a more comprehensive Employee Engagement approach. This shift was aimed at gaining deeper insights into employee satisfaction and engagement in a 100% virtual environment.

Results

The collaboration with Activate led to significant improvements in BELAY's remote work culture:

  • Enhanced Hiring Process: The integration of talent-based hiring tools allowed BELAY to more effectively identify candidates who would thrive in their unique virtual environment.

  • Improved Employee Engagement: The shift to Activate’s Employee Engagement approach provided richer, more actionable insights, leading to higher employee satisfaction and retention.

  • Cultural Reinforcement: These changes reinforced BELAY's position as a leader in remote work, attracting top talent and maintaining a strong, cohesive team culture.

As Krisha Buehler, Vice President of Human Resources at BELAY, shares in her testimonial, the partnership with Activate has been instrumental in refining their approach to virtual staffing and employee engagement.

“Thanks to Melissa Ortiz and her help implementing Predictive Index, we can now place our team members in positions where they will thrive.”

— NKrisha Buehler, Vice President of Human Resources