Customer Engagement

I met Melissa at an entrepreneurs' event in Oklahoma a few years ago and have had the good fortunate of keeping in touch with here since that time. Melissa always come through with innovative and thoughtful ideas underpinned by a wonderful sense of purpose and commitment to family. I'm thrilled to see Melissa's work and service benefiting her clients.

Melissa is uniquely talented; an entrepreneur, a gifted engagement facilitator, a selfless servant, a farmer, and much more. Rarely in one’s personal and/or professional career, do you cross paths with someone this focused, grounded, and well-rounded. She has the ability to relate to many audience types which is particularly relevant for human capital engagement. Melissa is down-to-earth and practical in finding solutions while at the same time engaging her audience to think big and beyond, regardless if the audience are students, seasoned C-level executives, or volunteers at a non-profit. Engage her. It will change how you operate.

As a young entrepreneur, Melissa carved out a niche, created a product, and marketed a brand. Since then, she’s been the consummate achiever. When she says, yes to a project, she will get the job done. Melissa is a professional with an uncanny ability to read the market and know what needs to be done to achieve success in a given situation. She’s visionary, she’s practical, she’s forward thinking, and most importantly, Melissa is results driven.

Employee Engagement - we were a small mid-stream natural gas compression company and needed the expertise of the Gallup Organization but not the heavy duty price tag. And that is where Melissa and Evolve Performance Group came to the rescue with a reasonably sized set of predictive questions to help us understand where engagement was strong and where it wasn't. And, more importantly, what to do about the hot spots. She was our go-to expert on the topic that was foreign to most of our management team. We ended up as one of the winners of the Houston "Best Place to Work" competition for mid-size employers.

Melissa does fantastic work! She helped my former company conduct their very first employee engagement survey. She was very hands-on in the process ensuring that her team fully understood what our company was looking for, and how we could best capture the data we were seeking. Once our survey closed and the data was compiled, Melissa and her team did an excellent job preparing a debrief for our group, helping us understand the results, what they meant, and what our next actions should be as a group. I would highly recommend her and her team!

We have used Melissa, her team and her talents over the years with tremendous success and help to our organization. She brings an energy and expertise to any situation. I credit her with significantly bringing together our team and strengthening our path as we move forward.

While working with our MBA class to understand the StrengthFinder framework, Melissa stood out from other facilitators because she's always looking for practical solutions that address business needs AND fully leverage the individual's strengths. Its this rare combo of understanding how culture drives growth and why that's important merged with an emphasis on the individual's engagement that allows her to drive results with any group she works with.

Every once in a blue moon, you are blessed to encounter someone that changes your life in a powerful and positive way. The passion and expertise with which she presents powerful strengths discovery, optimization and application sessions is literally nothing short of life-changing. The deft skill, poise, and savvy combined with her otherworldly emotional intelligence also makes her a uniquely superb CEO. Anyone fortunate enough to be pulled into her orbit as either a client, student or business partner will see that changing lives is exactly what she does on a daily basis.

Melissa helped us with Customer Engagement a couple years ago. The data was extremely insightful and Melissa was a joy to work with. We integrated the findings into our quarterly conversations with clients and have continued to benefit from the prioritization of internal efforts the results recommended. We'll be starting this work again in the next few weeks.