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Activate Human Capital Group Blog

From the first prehistoric hunter to employ someone as saber-toothed tiger bait to today's modern leadership issues, we have learned two big lessons. Employee safety has clearly (and mercifully) become more important. People who don't like their job probably don't do a very good job. 
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Most will calculate about 60% of the person's salary and some training to determine their cost of turnover. When was the last time you calculated the other costs such as lower Productivity & Product Quality + lower Employee Morale + lower Customer Service and Profit Margin + lower Return on Investment for Marketing?
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The Harvard Business Review recently published an article called "Putting the Service-Profit Chain to Work". This article does an excellent job explaining the linkage between leadership, employee engagement, customer retention, and profitability...
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If your company has compensation right -- and your managers are trained to drive engagement daily in a performance-based culture – Happy New Year! If not, check out this article published by PayScale Human Capital that discusses compensation best practices for 2017. This report identifies numerous reason that employees leave companies – and surprise, they have very little to do with compensation.
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Everything DiSC is not a test, it's a personality assessment. This research-validated model helps you understand yourself and others, saving you time, energy, and money. Better employee communication means efficiency on both individual and company levels. This video demonstrates the power of Everything DiSC and the impact it can bring to your company.
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Today’s organizations are looking for ways to get a leg up on the competition. The lean movement refined processes but process improvement can only move an organization so far. After all of the functional pieces have been addressed, the last lever that an organization can pull for increased performance is the people lever.
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Activate Human Capital Group data and experience indicates that engaging clients effectively is foundational in building a successful organization in B2B and B2C environments. By leveraging the drivers of engagement identified during a client engagement initiative, your organization will know exactly which actions to implement to drive higher client loyalty, margins, and revenue.
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Building a high-performance company with engaged employees does not start with picking the right survey; it starts with having the right leaders. There are a wide variety of engagement/culture surveys on the market today, but the real key to having an engagement culture is the top team.
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At Activate, our data and experience indicate that engaging clients effectively is foundational in building a successful organization in both B2B and B2C environments. Why? Because fully engaged customers are committed to the success of the companies with which they love to do business. They are loyal, easy to serve, and much more valuable to a company’s bottom line than their less engaged peers.
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