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Activate Leadership. Activate Results.

Hospitality

Engagement in Hospitality

Employee Turnover, Absenteeism, Profitability, Revenue Per Available Room, Customer Spend, Share of Customer Requirements

The hospitality arena is overflowing with competitive options, all aggressively seeking to attract and retain customers, and all seeking to do so in a world marked by constrained resources and escalating cost pressures.

Whether it’s fast food or luxury resorts, stores and properties that have taken action to optimize the engagement and commitment of both employees and customers show the impressively strong financial returns that result.

Our data collection, analysis and education tools serve as invaluable guides to the management and alignment of company talent so as to demonstrably enhance business performance. Through the use of these management tools, Activate helps to turn employees into brand ambassadors and customers into brand advocates.

Hospitality Sectors Served:

  • Quick Service Restaurants
  • Casual and Fast Casual Dining
  • Hotels and Resorts
  • Luxury Hotels
  • Extended Stay Hotels
  • Vacation Clubs

Activate Human Capital Group offers a complete spectrum of business enhancement capabilities that include talent selection and management, employee engagement and alignment, and customer engagement management. Evolve works closely with hospitality clients to turn data and insights into concrete actions that improve the bottom line.

Contact Activate Human Capital Group for more information about our employee engagement and client engagement programs for the hospitality industry.

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